Privacy policy

At Vvyapi, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy explains what personal information we collect, how we use it, and the measures we take to keep it safe.

1. What Information Do We Collect?

We collect personal information that you provide to us when you place an order or interact with our website. This includes:

  • Personal Details: Name, shipping address, email address, phone number.
  • Payment Information: Credit card details, UPI information, or other payment data when you make a purchase.
  • Transactional Information: Details about your orders, including products purchased and order history.

We may also collect non-personal information automatically, such as your IP address, browser type, and device information, to improve our website's functionality and enhance your user experience.

2. How Do We Use Your Information?

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery.
  • Customer Communication: To communicate with you regarding your orders, inquiries, and customer service requests.
  • Marketing Communications: To send promotional emails or updates about our products, services, and offers. You can opt-out of marketing communications at any time.
  • Improving Services: To improve the functionality of our website and enhance your shopping experience.

3. How Do We Protect Your Information?

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. These measures include:

  • Encryption: We use encryption technology to protect sensitive data during transmission.
  • Secure Servers: Our website uses secure servers to store your personal information.
  • Access Controls: We restrict access to your personal information to authorized personnel only and implement security protocols to prevent unauthorized access.

4. Do We Share Your Information with Third Parties?

We may share your personal information with trusted third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in fulfilling orders, processing payments, providing customer support, and marketing services. These service providers are required to protect your information and use it only for the purpose of providing the services we request.
  • Legal Compliance: We may disclose your personal information to comply with legal obligations, regulations, or requests from law enforcement or governmental authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
  • Data Portability: You can request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. Cookies are small text files that are stored on your device when you visit our website.

You can control cookie settings through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes to the policy will be posted on this page with the updated date. We encourage you to review this privacy policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this privacy policy or the handling of your personal information, please contact us at:

We take your privacy seriously and will address your concerns promptly.